Crew Member Confidential Carnegie, PA Job Details Full-time $1,000 - $1,500 a week 19 hours ago Qualifications Managing customer accounts Customer communication Customer relationship building Promoting products Account maintenance Account troubleshooting Sales needs analysis Client inquiry handling In-person customer service Account development Post-sales issue resolution Financial issue resolution High school diploma or GED Client retention Customer engagement Customer relationship management Client growth strategy Handling account queries Account management Experience with customer site (as sales environment) Entry level Technology sales Full Job Description Some customers are simple. One location, one decision-maker, one signature. Others are complicated. Uplift Advisor Group is seeking a Crew Member to handle both. Our next Crew Member will manage accounts, deliver sales consultations, and secure long-term engagements in person. As a Verizon Fios Account Manager, you'll help customers find an internet plan that fits how they stay connected. You'll communicate Verizon Fios benefits clearly and guide sales conversations without the technicalities. The Crew Member also identifies account opportunities and supports sales from initial interest through ongoing relationship development. Responsibilities of the Crew Member Connect with customers in person to showcase Verizon Fios as a game-changer for connectivity, highlighting its speed and reliability for modern digital lifestyles. Oversee accounts in person to ensure they are fully utilizing Verizon Fios services, driving satisfaction and retention. Drive sales by positioning Verizon Fios as the ultimate solution for fast, uninterrupted internet in person, tailored to each client's unique needs. Resolve client concerns about Verizon Fios with professionalism and clarity, ensuring a seamless account experience. Analyze account usage to recommend upgrades or optimizations, helping customers get the most value from Verizon Fios. Work with customer to customize Verizon Fios plans, ensuring their accounts align perfectly with their connectivity goals. Qualifications of the Crew Member A high school diploma or equivalent is preferred. Interest in sales, account management, or telecommunications is a plus. Customer-focused approach to understanding internet needs and priorities. Strong listening skills for creating relevant Verizon sales recommendations. Professional and approachable when handling customer and sales conversations.