Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team and customers
Preparing and serving Food & Beverage items to guests
Ring in and properly tender orders into a register
Deliver legendary customer service to all customers by acting with a customer-comes-first attitude and connecting with the customer ensuring adherence to all Chick-fil-A brand standards
Cleaning, sanitizing, and sweeping/mopping work areas, including food prep areas, other food contact surfaces, patio/condiment areas, and floors/walkways
Storing and rotating stock and food items within assigned work locations
Complete mandatory food safety and temperature control logs
Performing opening and closing procedures related to the assigned Food & Beverage location and as directed by shift supervisors
Perform other duties as assigned

Qualifications:

Must be 15 years of age or older on the date of applying Post-employment - Must be able to complete and pass Chick-fil-A certification within 60 days of hire

Knowledge, Skills, and Abilities:

Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts and Chick-fil-A guidelines Must be comfortable working in a fast paced environment and/or working under high stress situations

Job Demands:

Must be able to work flexible hours including evenings, weekends, and holidays, in accordance with Child Labor Laws Physical requirements include the ability to stand for up to eight hours at a time, walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push, pull, and reach above shoulder level, and lift up to twenty (20) pounds without assistance Employees are subject to a variety of weather conditions, including but not limited to extreme heat, sun exposure, cold, and inclement weather Must be able to withstand the temperatures of a kitchen/food stand environment Must be comfortable with exposure to cleaning chemicals Employee must provide proper footwear (all black, non-skid/non-slip sneaker) Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. 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