Cafe Team Member

About ThoroughFareWe are building a food system that prioritizes your life over shelf life.

We started as ThoroughBread in 2018, baking minimal-ingredient breads and pastries that quickly grew to tens of thousands of loaves a year. People loved it. Today, we've evolved into ThoroughFare - same philosophy, but now it's your whole cart: breads, pastries, meats, condiments, soups, salads, and pantry staples.

We make everything in-house, fresh every day, and deliver it to our locations each morning. We don't use seed oils, artificial preservatives, colors, flavors, gums, or fillers. It's a new food system built for people, not shelf life.

ThoroughFare is in growth mode. Our large production facility in the heart of Texas is fully operational, our retail locations are thriving, and in March 2026, our flagship store opened in the amazing Mueller neighborhood of Austin. We're building the foundation for scale and are looking for Team Members who want to grow with us.

The RoleThe Cafe Team Member is a key part of our front-of-house team, working under the leadership of the Cafe Team Lead to deliver a warm, efficient, and high-quality guest experience. This role is hands-on and service-driven, ideal for someone who enjoys working with food, people, and fast-paced environments.

This position includes a broad range of responsibilities across counter operations. Your skills, strengths, and experience will help determine where you re placed day-to-day so you can be most successful. Flexibility is essential team members are expected to be cross-trained and able to support multiple workstations as needed to keep service running smoothly.•Full-Time and Part-Time opportunities are available•What You ll DoCounter & Service OperationsSupport daily front-of-house counter operations, including:

Point of sale (POS) and order takingBakery and pastry serviceDeli counter serviceExpo coordination and food runningSandwich, salad, and toast buildingExecute menu items accurately, efficiently, and consistentlyMaintain smooth service flow from order placement to guest deliveryFollow established recipes, portioning, and presentation standardsGuest ExperienceDeliver friendly, attentive, and efficient hospitalityCreate a welcoming cafe environment that reflects ThoroughFare valuesCommunicate clearly and positively with guests and teammatesAssist with resolving guest needs by escalating to a Store Leadership when appropriateTeamwork & FlexibilityWork closely with the Cafe Team Lead and fellow team members during serviceBe flexible and willing to rotate between stations as business needs changeCross-train across multiple counter roles to support overall team successStay calm, focused, and adaptable during busy service periodsQuality, Cleanliness & SafetyMaintain clean, organized, and well-stocked workstationsFollow food safety, sanitation, and cleanliness standards at all timesSupport waste reduction and operational efficiency effortsWho We re Looking ForRequiredPrior cafe, bakery, deli, retail, or fast-casual food service experience preferred (not All required we're happy to train the right candidate!)Passion for hospitality and guest experienceStrong communication and teamwork skillsReliable, punctual, and willing to learnAbility to multitask and stay organized in a fast-paced environmentPreferredPOS or cash-handling experienceInterest in learning multiple stations (Kitchen and Coffee Bar) and growing within the teamComfort working with food, in a high-volume service settingPhysical RequirementsAbility to stand for extended periodsAbility to lift 30-40 lbsAbility to work mornings, nights, weekends, and holidays as needed