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Guest Services Team Member
Career Insights for Fast Food / Counter Worker
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Scorecard
Based on Texas data
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What they do
A Fast Food or Counter Worker assists with preparing and serving food. Works as part of food service team in a hospital or other institution. or takes orders and serves food at a fast food restaurant.
$24,911 / year median in Texas
+21% projected growth
Job Description
Salary Confidential
Position range in Taylor County $20k - $27k Per Year Guest Services Team Member
Pilot Travel Centers LLC
Occupation:
Cashiers
Location:
TYE, TX - 79563
Job Type:
Regular, Part Time (Less than 30 Hours), Permanent Employment
Posted:
09/09/2026
Positions available: 2
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
09/12/2026
Expires:
09/30/2026
Job #: 17066863
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
High School Diploma or Equivalent DL
Required Schedule
Part Time Job Type
Regular Duration
Permanent Employment Benefits Help for . Summary The purpose of this job is to process merchandise and fuel transactions. Essential Functions
Process cash, credit, and debit transactions
Ensure quality service is delivered to every guest
Complete end-of-shift reports and close out procedures
Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
Maintain an organized and clean work area
Use suggested selling methods to promote and sell products
Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
Complete occasional Western Union transactions, customer refunds, and more complex transactions when managers are unavailable
Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned Qualifications
High school diploma or certificate equivalency preferred Specialized Knowledge
None Competencies
Exhibit a high degree of guest service and sales skills
Strong verbal communication skills
Flexibility; ability to adapt personal work style to situationalcircumstances
Ability to multitask in a fast-paced, dynamic environment
Perform basic retail math computations and calculations
Ability to resolve customer and employee complaints and issues
Ability to work effectively in a diverse environment
Possess sufficient visual acuity to check identification and process all pay methods Travel
Travel required less than 5% Physical Requirements & Working Conditions
Stand and move in small space for the duration of assigned shift
Lift up to 30 pounds
Work around high and low temperature equipment (i.e., ovens, freezers)
Exposure to gasoline, diesel, propane, and cleaning chemical fumes
Stoop, bend, twist, and reach
Slip, trip, and fall hazards This job description indicates the essential functions of the classification and, in general terms, the type and level of work performed as well as the typical responsibilities of Team Members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific Team Member. Pilot Travel Centers LLC (hereinafter PFJ) management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified Team Members can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between PFJ and its Team Members. PFJ is an Equal Opportunity Employer. PFJ complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state or local law. Consistent with those requirements, PFJ will reasonably accommodate the known physical or mental limitations of otherwise qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship and/or a direct threat to the health and/or safety of the individual or others. PFJ encourages both prospective and current PFJ Team Members to discuss potential accommodations with PFJ. Signatures below indicate the receipt and review of this job description by the Team Member assigned to the job and the immediate supervisor of said Team Member
Benefits
- Dental Insurance