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RP
Ranch Pizza Vancouver
$18 - FOH Counter Server/Food Runner
Entry-Level JobVerifiedNo experience needed
Career Insights for Fast Food / Counter Worker
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Scorecard
Based on Washington data
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What they do
A Fast Food or Counter Worker assists with preparing and serving food. Works as part of food service team in a hospital or other institution. or takes orders and serves food at a fast food restaurant.
$32,967 / year median in Washington
+10% projected growth
Job Description
Ranch Pizza is looking for our next Front of House rock star to help deliver a consistent, friendly, and high-qualityguest experiences! This role assists with guest service, order entry, food and beverage service, online ordering, cleaning, stocking, food prep, and overall restaurant flow. The FOH Counter Server helps represent Ranch PDX standards by maintaining a clean, welcoming, and efficient service environment.
If you're an eager self-start, who is customer focused and goal oriented we've got the space to help you excel!
Greet guests, present menus, answer questions about menu items, beverages, ingredients, preparation methods, specials, and restaurant services.
Take guest orders in person and over the phone, enter orders accurately into the POS system, and communicate orders effectively to kitchen staff.
Process guest payments while following proper cash handling, credit card, and company payment procedures.
Manage front-of-house order flow, including dine-in, to-go, phone orders, online ordering platforms, delivery drivers, prep times, wait times, tablets, and related service technology.
Serve beer, wine, and other beverages in accordance with company standards and applicable alcohol service requirements, including checking identification when required.
Maintain knowledge of beer and wine products, make appropriate guest recommendations, and assist with keg changes or alcohol stock rotation as needed.
Monitor the guest dining experience, respond promptly and professionally to guest needs or concerns, and help maintain a positive service environment.
Support food service and preparation needs, including preparing salads, cutting and garnishing pizzas, assisting with expo, stocking line items, and completing general food prep as assigned.
Follow portioning, food quality, product freshness, safe food-handling, sanitation, and stock rotation standards.
Maintain clean, stocked, and organized guest, service, and dining areas, including bussing tables, washing dishes/glassware/silverware, stocking supplies, and setting up stations or dining areas.
Complete assigned opening, mid-shift, closing, cleaning, restocking, service, station, and training checklists accurately and on time.
Perform cleaning duties, including sweeping, mopping, tidying service stations, taking out trash, checking and cleaning bathrooms, and preparing the restaurant for the next shift.
Inspect, clean, and maintain food preparation areas, service areas, equipment, work surfaces, and guest areas to support safe, sanitary, and guest-ready conditions.
Coordinate with FOH and BOH team members to meet guest needs, support efficient service, and maintain smooth restaurant operations.
Fill in across stations as needed to support staffing needs, guest service standards, and efficient operations.
Attend required meetings, participate in training, complete required acknowledgments or documentation, and perform additional duties as assigned.
Ability to communicate effectively and efficiently with all levels of individuals.
Identifies and resolves problems in a timely manner; uses critical thinking and problem-solving skills.
Self-motivated with the ability to problem solve and multitask in all types of situations.
Strives to continuously build knowledge and skills.
Uses time efficiently and has a sense of urgency.
Follow through on commitments.
Demonstrates honesty and integrity.
Demonstrates initiative, accuracy, and thoroughness.
Look for ways to improve and promote quality.
Observes safety and security procedures, addressing/reporting unsafe and potentially unsafe conditions; utilizes equipment and materials properly.
Able to deal with frequent change, delays, or unexpected events.
Is consistently at work and on time.
Follows instructions, responds to direction.
Completes tasks on time and asks for direction when needed.
Education and/or ExperienceLess than high school education; or up to six (6) months related experience; or equivalent combination of education and experience.
Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with [problems involving several concrete variables in standardized situations.
While performing the duties of this job, the employee is regularly required to stand; walk; usehands to finger, handle, or feel; reach with hands and arms; talk or hear; taste or smell. Theemployee is seldom required to stoop, kneel, crouch, or crawl. The employee must frequently liftand/or move up to 50 pounds and occasionally move up to 75 pounds (with assistance).Specific vision abilities required by this job include close vision, distance vision, color vision,peripheral vision, depth perception, and ability to adjust focus.
Tools and equipment used:
Commercial electric meat/cheese slicer, electric mixer, pizza ovens, electronic panel timers,knives, dishwashing machine, various office equipment - POS, laptop, printer, monitor.
Walk and stand for 8hrs outside required rest periods.
While performing the duties of this job, the employee is regularly exposed to extreme heat(non-weather). The employee is occasionally exposed to extreme cold (non-weather), outdoorweather conditions, and risk of electrical shock, and vibration. The noise level in the workenvironment is moderate.
If you're an eager self-start, who is customer focused and goal oriented we've got the space to help you excel!
Essential Duties and Responsibilities:
Provide friendly, attentive, and consistent guest service while representing Ranch PDX standards, culture, and hospitality expectations.Greet guests, present menus, answer questions about menu items, beverages, ingredients, preparation methods, specials, and restaurant services.
Take guest orders in person and over the phone, enter orders accurately into the POS system, and communicate orders effectively to kitchen staff.
Process guest payments while following proper cash handling, credit card, and company payment procedures.
Manage front-of-house order flow, including dine-in, to-go, phone orders, online ordering platforms, delivery drivers, prep times, wait times, tablets, and related service technology.
Serve beer, wine, and other beverages in accordance with company standards and applicable alcohol service requirements, including checking identification when required.
Maintain knowledge of beer and wine products, make appropriate guest recommendations, and assist with keg changes or alcohol stock rotation as needed.
Monitor the guest dining experience, respond promptly and professionally to guest needs or concerns, and help maintain a positive service environment.
Support food service and preparation needs, including preparing salads, cutting and garnishing pizzas, assisting with expo, stocking line items, and completing general food prep as assigned.
Follow portioning, food quality, product freshness, safe food-handling, sanitation, and stock rotation standards.
Maintain clean, stocked, and organized guest, service, and dining areas, including bussing tables, washing dishes/glassware/silverware, stocking supplies, and setting up stations or dining areas.
Complete assigned opening, mid-shift, closing, cleaning, restocking, service, station, and training checklists accurately and on time.
Perform cleaning duties, including sweeping, mopping, tidying service stations, taking out trash, checking and cleaning bathrooms, and preparing the restaurant for the next shift.
Inspect, clean, and maintain food preparation areas, service areas, equipment, work surfaces, and guest areas to support safe, sanitary, and guest-ready conditions.
Coordinate with FOH and BOH team members to meet guest needs, support efficient service, and maintain smooth restaurant operations.
Fill in across stations as needed to support staffing needs, guest service standards, and efficient operations.
Attend required meetings, participate in training, complete required acknowledgments or documentation, and perform additional duties as assigned.
Competencies:
Strong organizational and consistent communication skills, both verbal and written.Ability to communicate effectively and efficiently with all levels of individuals.
Identifies and resolves problems in a timely manner; uses critical thinking and problem-solving skills.
Self-motivated with the ability to problem solve and multitask in all types of situations.
Strives to continuously build knowledge and skills.
Uses time efficiently and has a sense of urgency.
Follow through on commitments.
Demonstrates honesty and integrity.
Demonstrates initiative, accuracy, and thoroughness.
Look for ways to improve and promote quality.
Observes safety and security procedures, addressing/reporting unsafe and potentially unsafe conditions; utilizes equipment and materials properly.
Able to deal with frequent change, delays, or unexpected events.
Is consistently at work and on time.
Follows instructions, responds to direction.
Completes tasks on time and asks for direction when needed.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceLess than high school education; or up to six (6) months related experience; or equivalent combination of education and experience.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Abilityto write simple correspondence. Ability to effectively present information in one-on-one andsmall group situations to customers, clients, and other employees of the organization.Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with [problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations:
WA Food Handlers Card (required).WA MAST Permit (required).Computer and Software Skills:
To perform this job successfully, the individual should have or will need knowledge of: cash registers, POS terminals, POS software, credit card processing machines, Slack, Square, UberEats, DoorDash, Apple products (POS)Physical Demands:
The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essentialfunctions.While performing the duties of this job, the employee is regularly required to stand; walk; usehands to finger, handle, or feel; reach with hands and arms; talk or hear; taste or smell. Theemployee is seldom required to stoop, kneel, crouch, or crawl. The employee must frequently liftand/or move up to 50 pounds and occasionally move up to 75 pounds (with assistance).Specific vision abilities required by this job include close vision, distance vision, color vision,peripheral vision, depth perception, and ability to adjust focus.
Tools and equipment used:
Commercial electric meat/cheese slicer, electric mixer, pizza ovens, electronic panel timers,knives, dishwashing machine, various office equipment - POS, laptop, printer, monitor.
Endurance:
Regularly lift and carry up to 50lbs.Walk and stand for 8hrs outside required rest periods.
Work Environment:
The work environment characteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly exposed to extreme heat(non-weather). The employee is occasionally exposed to extreme cold (non-weather), outdoorweather conditions, and risk of electrical shock, and vibration. The noise level in the workenvironment is moderate.