Overview We're hiring a Team Member to support daily administrative, dispatch, and customer‑service operations at our fast‑growing transportation company. This role is ideal for someone who communicates clearly, stays organized, and enjoys working in a fast‑moving environment where every day is different. This position will work primarily in an office setting but will be required to assist where help is needed, whether in the warehouse or outside. Responsibilities Provide excellent customer service by answering incoming calls and responding to emails professionally and promptly Communicate with drivers via phone and text, giving clear directions, explaining pick up details, and providing real‑time support Plan, schedule, and coordinate daily shipments, pickups, and delivery timelines Perform general office tasks including data entry, document management, and computer work using Microsoft and Google systems Assist with operational needs as required — including forklift use, cleaning, warehousing, organizing, and other hands‑on tasks Support the team with any additional duties needed to keep daily operations running smoothly Qualifications Must have great people skills Must have excellent customer service skills Strong communication skills (phone, email, text) Ability to stay organized and multitask in a busy environment Comfortable using computers, Microsoft Office, and Google Workspace Reliable, punctual, and able to work Monday-Friday during daytime hours Familiarity with transportation or logistics Experience in load planning or dispatch (or willingness to learn) Forklift experience (or willingness to learn)

Pay:

$18.00 - $20.00 per hour Expected hours: 40.0 - 45.0 per week

Benefits:

403(b) Dental insurance Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance

Work Location:

In person