A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
The opportunity Delaware North Gaming is searching for a Table Games Shift Manager to join our team at Orange City Poker Room in Orange City, Florida. As the Shift Manager, you will follow policies and procedures as directed by your shift manager to promote smooth and efficient gaming operations within your assigned gaming pits, following state gaming commission procedures and internal gaming controls. If you are looking for a role offering teamwork, excitement, and career growth, apply now. Pay Minimum -
Anticipated Maximum Base Salary:
$56,900 - $76,800 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/ . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts What will you do? Supervise the operation, conduct, and game security of a specified number of table games while promoting a positive experience. Ensure compliance with state gaming regulations along with company objectives, procedures, and internal controls. Coordinate scheduling of supervisors and dealers to ensure appropriate staffing within the assigned pit or assigned games. Oversee fills and credits required during the operation of supervised games. Train team members; plan and assign work areas, appraise performance, initiate employee commendations and discipline, address and resolve guest and employee concerns and complaints. Maintain a clean, safe, hazard-free work environment within the area of responsibility. More about you At least 3 years of full-time gaming floor supervisory experience. Supervisory experience in several types of table games and poker. Ability to obtain and maintain a state gaming license. Effective oral and written communication skills. Ability to work in a fast-paced environment. No degree required. Physical requirements Ability to walk, stand, and sit for extended periods of time. Manual dexterity to lean and bend at the waist or neck; frequent upper and lower arm reaching. Ability to use hands and fingers to carry out job duties. Shift details Days Evenings Events Holidays On call OT as needed
