A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
Table Games Floor Manager Bally's Chicago - 3.1 Chicago, IL Job Details $37.25 an hour 10 hours ago Benefits Free parking Qualifications Customer communication Casino experience Staff scheduling Regulatory compliance Team scheduling High school diploma or GED Math Budget planning Managing casino floor teams Team management Casino compliance and regulation General management Organizational budget management
Full Job Description Responsibilities:
Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations Mentor team members to provide superior guest service Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals Properly staff and schedule table games department efficiently, keeping in mind special events, weather, and business conditions Train and develop table games team members through education, training, coaching, and corrective action Develop and maintain a safe, professional, and friendly work environment Oversee the overall integrity of the table games department Perform other duties as assigned
Qualifications:
Must be 21 years of age or older Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board Must be a high school graduate or equivalent Must have knowledge of all casino game rules Must have knowledge of all applicable gaming regulations Must have a minimum of two years as a Table Games Floor Supervisor casino management required Requires above-average math skills Experience with scheduling and budgeting in a casino environment Strong organizational, planning, and supervisory skills are required Must have open work availability to work nights, weekends, and holidays
Additional Benefits:
$7
Daily Garage Parking Physical Demands:
Frequently required to lift up to a maximum of 30 pounds Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead Requires manual dexterity to deal and collect cards and chips Requires visual acuity to perform close-up activities and peripheral oversight
Work Environment:
You may be exposed to bright lights, loud noise, and stressful situations in this position. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. Experience Required Must be 21 years of age or older Experience with scheduling and budgeting in a casino environment Strong organizational, planning, and supervisory skills are required Must have knowledge of all casino game rules Must have knowledge of all applicable gaming regulations 2 year(s): Must have a minimum of two years as a Table Games Floor Supervisor casino management required Requires above-average math skills Education Required High School or better Licenses & Certifications Required IGB Level 2 Skills Preferred Ethical Conduct Active Listening Detail Oriented Communication Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
