A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
The Lead Countroom Representative is responsible for supporting the daily operations of the Countroom by leading and coordinating the Countroom team while ensuring the accurate counting, recording, and verification of casino funds. This role assists with training, assigns daily tasks, monitors compliance with internal controls and gaming regulations, and helps maintain the security and integrity of all cash and gaming assets. The ideal candidate is detail-oriented, dependable, and demonstrates strong leadership, organizational, and problem-solving skills in a fast-paced, highly regulated casino environment.
HOW YOU WILL CREATE THE EXTRAORDINARY
Coordinates activities of Countroom Reps as assigned by Countroom Supervisor. Provides guidance, training and coordination of duties of Countroom Representatives. Counts and records slot drop according to procedure. Maintains upkeep of Countroom. Responsible for minor repair and maintenance of Countroom equipment. Notifies Countroom manager of malfunctioning equipment. Sorts, counts and records the contents of table game drop boxes according to procedure. Compares information contained in drop boxes to data sorted on computer terminal. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties as assigned.
WHAT YOU WILL NEED
High School diploma or equivalent required. Must be 18 years of age or older Prior cash handling experience preferred (casino, bank, retail, or similar environment). Previous leadership or team lead experience is preferred. Strong attention to detail with the ability to accurately count, record, and reconcile funds. Positive attitude with a professional and approachable demeanor. Team player with excellent communication and interpersonal skills. Dependable, trustworthy, and able to maintain confidentiality while handling sensitive information. Strong organizational and problem-solving skills with the ability to work efficiently in a fast-paced environmMust be flexible with schedule to work holidays and weekends.
ADDITONAL REQUIREMENTS
Frequently lifts and/or carries objects up to 50 pounds. Position requires 90% standing, 10% walking. Requires frequent stooping and reaching overhead; very frequent bending, pushing, twisting and kneeling. Must be able to work in a fast paced, stressful environment. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust. Must be able to respond to touch, speech, aural and visual cues. Must be able to stand and exert fast-paced mobility for long periods of time.
Compensation & Benefits:
$19.50 per hour. Employment Type -
Full Time Shift Details :
Morning Shift:
3:45 am -12:30 pm (Off Days TBD) Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.
Benefits Package:
Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being Life and Disability Insurance to provide financial security in unexpected situations 401(k) retirement plan to help you save for the future. Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs Education Assistance program to support your professional development and continuous learning Exclusive Team Member Discounts as a recognition of your valuable contribution to the team
AND MUCH MORE
!, TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
