Responsibilities:

Ensure consistent high-quality service to all our team members and guests. Maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests. Provide hands-on leadership to Revenue Accounting department. Prepare and post revenue journal entries for all revenues and comp and coupon expenses. Assist with reconciliation of general ledger. Prepare weekly gaming tax returns. Maintain tracking records for all revenue. Complete all government reporting. Monitor staffing levels to ensure budgetary compliance. Manage escalated guest service issues appropriately and discreetly. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Communicates pertinent information to senior staff, surveillance, or other necessary team members that is important to the operation of the casino. Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies. Ensure satisfaction to guests. Follow lawful directions from supervisors. Uphold the company's non-disclosure and confidentiality policies and agreements. Interact well with others and be a positive influence on team member morale. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Target Compensation Range:

$21.59 per hour Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience Preferred Must be able to obtain and maintain a Louisiana State Gaming Permit. Gaming industry experience is highly preferred. Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company. Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills. An associate's degree in a finance- or accounting-related field, at least 2 years of experience in finance or accounting, or the equivalent combination of education and experience is preferred. A high school diploma or GED equivalent Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.