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Jacobs Entertainment, Inc.

Jalou - Casino Supervisor

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Based on Louisiana data

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What they do

A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.

$50,795 / year median in Louisiana

-4% projected decline

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Job Description

A Legacy of Excellence Entertaining Your World Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication. Jacobs Entertainment is currently in search of a "Casino Supervisor" for Cash Magic—Lake Charles. The Louisiana Cash Magic Truck Plaza & Casino incorporates 27 video gaming facilities situated throughout the state. Each site features a convenience store, fueling operations, a restaurant and up to 50 poker machines. The video gaming machines are in a separate gaming room that offers a casino-like atmosphere and provides the road weary traveler an exciting break from the highways. Our employees are supported with a comprehensive benefits program that include the following: $200 Referral BonusTuition Reimbursement7 paid Holidays80 hours of Vacation after 1 year of employment48 Hours of Paid Sick Leave available immediately and renews annuallyWe offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 daysEmployee Assistance Program FREE of chargeCompany paid Life Insurance and AD&DMatching 401K program after 90 daysOngoing learning and development programsWork towards your future advancement within the company—most of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
Inspects casino facilities and equipment for safety, cleanliness and proper working order, submitting reports and calls for repairs, maintenance and safety.

Establishes work schedule in accordance with policy and labor goals, manages overtime hours of Casino Associates and maintains accurate associate timesheets.

Obeys and enforces city, parish, state, and federal laws affecting the casino's operationsOrders food on a timely basis, assuring that proper check-in procedures are followed, pricing is correct and inventory is stocked as requiredSupervises, trains, and coaches Casino Associates and evaluates associates' progress as necessaryResponsible for timely and accurate promotions conducted in casino following company policy and procedureKeeps support material, such as training manuals, and operation procedures updated and availableConducts at least one night-time surprise inspection every week or more often if necessaryPerforms all duties with minimal supervision, and may be required to work irregular hours, attend job-related meetings, transfer to other casino locations, and other duties as assigned
Skills, Education and Other Requirements:
One year certificate from college or technical school; or one-year related experience and/or training; or equivalent combination of education and experienceMust have the desire to be promoted into a Casino Manager role within the companyMust have the ability to work within region at multiple properties for extended periods of timeBasic computer skills and knowledge of Microsoft OfficeAbility to perform basic math and calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and gross profit marginsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and produce manualsAbility to write routine reports and correspondenceMust be found suitable as designated representative and certified on all video poker machinesIdentification that establishes identityIdentification that establishes the right to work in the United States