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Sam's Town Hotel & Casino

Casino Bar Beverage Manager

Career Insights for Gaming Supervisor

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Scorecard

Based on Louisiana data

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What they do

A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.

$50,795 / year median in Louisiana

-4% projected decline

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Job Description

Casino Bar Beverage Manager Sam's Town Hotel & Casino - 3.9 Shreveport, LA Job Details 2 hours ago Qualifications Customer communication Customer service Food and beverage industry expertise
Full Job Description Responsibilities:
Monitor the operation of all beverage outlets to ensure compliance with company standards, policies and procedures, and all federal, state, and local liquor, health and safety regulations. Monitor and review the administrative duties performed by beverage managers and supervisors for accuracy, timeliness, and compliance with all policies and procedures. Monitor staffing levels of all Beverage outlets and assist supervisors in making adjustments according to business needs. Assist the Food & Beverage Director in establishing budget goals and objectives and monitoring financial aspects of the Beverage Department. Responsible for personnel-related matters including but not limited to interviewing, hiring, scheduling, training, coaching, evaluating, promoting, counseling, and discharging. Establish and monitor adherence to standards of service for each beverage outlet. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience Preferred Must be at least 21 years of age Must have thorough knowledge of service standards, beverage products, preparations, and presentation Must have excellent customer service and communication skills Experience with Microsoft Office products preferred Job holder may be exposed to certain casino environmental factors including but not limited to noise and secondhand smoke Must be able to obtain/maintain any necessary licenses and/or certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.