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Caesars Entertainment

Cashier Manager, Casino Cashiering

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Based on Missouri data

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What they do

A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.

$51,980 / year median in Missouri

+3% projected growth

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Job Description

View More Jobs Cashier Manager, Casino Cashiering North Kansas City, MO, United States (On-site) Be the First to Apply
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Cage and Count Room Operations Manage cage and count room operations and ensure accurate, courteous, and efficient financial transactions. Maintain accountability for cage bankrolls, chip inventories, vault funds, kiosks, and other monetary assets. Ensure appropriate staffing to support gaming volumes, guest demand, and required control functions. Monitor cash levels and coordinate authorized transfers among the cage, vault, kiosks, and gaming operations. Oversee opening, closing, balancing, and reconciliation procedures. Financial Controls Enforce approved internal controls, gaming regulations, and company financial policies. Review and approve bankroll requests, fills, credits, marker transactions, and large or unusual transactions within authority. Monitor variances, investigate discrepancies, document findings, and implement corrective action. Maintain complete records supporting financial activity and asset accountability. Partner with Finance and Internal Audit during audits and control assessments. Credit and Collections Oversee casino credit and collection activities in accordance with approved internal controls, company policy, and applicable laws and regulations. Manage the casino credit application, verification, approval, and account-maintenance processes within delegated authority. Review credit reports, banking information, gaming history, outstanding markers, returned items, payment activity, and other relevant information when evaluating creditworthiness. Establish, adjust, suspend, or recommend casino credit limits based on documented authority levels, risk considerations, and property procedures. Monitor outstanding markers and aging reports, prioritize collection activity, and ensure timely and professional follow-up with patrons. Coordinate collection efforts with Credit, Finance, Legal, Compliance, Marketing, and approved third-party collection resources as appropriate. Approve or recommend payment arrangements, settlements, write-offs, and account restrictions within established authority. Maintain accurate and complete credit files, collection notes, supporting documentation, and patron correspondence. Identify delinquency trends, concentration risks, policy exceptions, and potential fraud indicators, and escalate material concerns promptly. Protect confidential consumer and financial information and ensure collection communications are professional, discreet, and appropriately documented. Regulatory Compliance Ensure compliance with applicable Missouri Gaming Commission requirements and approved internal controls. Oversee Bank Secrecy Act, anti-money laundering, Title 31, and OFAC procedures. Ensure CTR and SAR-related records and required reports are completed accurately and timely by authorized personnel. Respond to regulatory inquiries, examinations, and document requests. Leadership and Team Development Recruit, train, coach, develop, and evaluate cage supervisors and cashiers. Set performance expectations and reinforce accountability, teamwork, guest service, and compliance. Address employee relations and performance matters professionally and consistently. Develop succession plans, cross-training opportunities, and internal talent pipelines. Asset Protection and Risk Management Safeguard assets and enforce cash handling, access, key control, and authorization procedures. Investigate variances, policy violations, fraud indicators, and procedural exceptions. Coordinate with Surveillance, Security, Compliance, and management regarding unusual activity. Review exception reporting and recommend control or process improvements. Guest Service Resolve guest concerns involving cage transactions, check cashing, front money, markers, jackpots, and casino credit within authority. Maintain a guest-focused environment while enforcing controls and regulatory requirements. Support VIP and high-worth guest transactions with professionalism, accuracy, and discretion. Knowledge, Skills, and Abilities Strong knowledge of casino cage operations, cash handling, and asset accountability. Working knowledge of gaming regulations, internal controls, BSA/AML, Title 31, and OFAC. Ability to manage large cash inventories and complex financial transactions. Knowledge of casino credit underwriting, marker administration, collections practices, aging analysis, and confidential financial records. Strong analytical, investigative, problem-solving, leadership, and communication skills. Proficiency with casino systems, Microsoft Office, and financial reporting tools. Ability to maintain confidentiality and exercise sound judgment. What You Will Need Bachelor's degree in Accounting, Finance, Business Administration, Hospitality Management, or a related field preferred. Equivalent education and relevant casino operations experience may be considered. Five years of casino cage operations experience preferred. Two years of supervisory or management experience in a casino cage environment preferred. Experience with regulatory reporting, AML compliance, large cash inventories, and financial controls. Experience with casino credit, marker administration, account aging, and collections preferred. Ability to read, write, and understand English. Communicates effectively and maintains positive working relationships with guests, coworkers, and management.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 88866 Job Category Finance and Accounting Job Schedule Full time Locations Harrah's North Kansas City (On-site)