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TP
Town Pump
CASINO ASSIST MANAGER
Career Insights for Gaming Supervisor
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Scorecard
Based on Montana data
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What they do
A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
$47,780 / year median in Montana
-2% projected decline
Job Description
NIGHTS, WEEKENDS, and
HOLIDAYS ARE REQUIRED.
Montana's Best Casinos is looking for a motivated and outgoing Casino Assistant Manager to join our team. We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all their needs without them even having to ask. We are service aficionados. As a Casino Assistant Manager, you will:- handle customer service during shift hours, handling, and screening phone calls, make accounting decisions consistent with Casino Operations standards, policies, and procedures, and assist in planning, leadership, organizing, and follow-ups in the following areas: Office procedures, Vendor invoicing, computer data entries, and shortage controls.
- set the proper example for co-workers regarding professionalism, attitude, and teamwork in customer service and casino operations. All assistant managers are expected to be trained in all areas to cover in the absence of a manager, and train, instruct, coach, and discipline employees.
- perform the duties of a manager such as payroll, inventories, scheduling, issuing, counseling reports, retrains, machine repairs, member bets, stats reporting, etc.
- effectively prioritize and organize follow-up on office tasks to be accomplished, maintain the security of all casino assets, cash funds, and inventories, and the auditing of shift reports.
- accurately and effectively complete all casino paperwork, casino daily reports, casino daily purchases, and mark-up/mark-down inventory adjustments. Complete auditing and casino payroll records.
- complete vendor controls and invoice handling, prepare and complete liquor orders, check in deliveries, stock liquor store, and maintain to company standards.
- must have the knowledge of how to do a liquor audit and prep the liquor store for audit, effectively maintain accurate pricing on all liquor products for company promotions and according to state regulations.
- effectively balance to 6-week analysis reports, maintain computer entry, recording of sales and purchases in the casino's running book, balance casino records to office reports, and prepare bank deposits subject to the Manager's inspection & approval.
- must be able to work nights, weekends, and holidays and in the absence of a manager, must have a way to be able to be contacted. (Phone, cell phone, voice messaging)
- maintain a valid Driver's License with an acceptable driving record, complete the Alcohol sales/service certification approved by the State of Montana provided by the company, and complete other duties as assigned by managers.