A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
The opportunity Delaware North Gaming is searching for a Table Games Shift Manager to join our team at Gate City Casino in Nashua, New Hampshire. As the Table Games Shift Manager, you will oversee the daily operations of our casino's table games department. This leadership role is responsible for supervising staff, ensuring compliance with gaming regulations, and delivering exceptional guest service. The ideal candidate will have a strong background in table games, excellent communication skills, and a proven ability to manage a dynamic team in a fast-paced environment. If you are looking for a role offering teamwork, excitement, and career growth, apply now. Pay Minimum -
Anticipated Maximum Base Salary:
$61,200 - $82,600 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/ . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts What will you do? Assist in training, supervising, and scheduling table games team members to ensure proper staffing and performance Monitor casino operations for compliance with New Hampshire Lottery Commission regulations and internal controls Oversee game operations, including fills, credits, and maintaining a clean, safe, and hazard-free environment Promote positive guest and team member relations by addressing concerns, resolving complaints, and recognizing performance Coordinate work assignments and support a culture of accountability, professionalism, and regulatory compliance All other duties as assigned. More about you Minimum 3 years of full-time supervisor/management experience in table games or poker required Must have experience in craps, blackjack, roulette, poker, and carnival games Ability to obtain and maintain a New Hampshire Lottery gaming license Basic computer skills, knowledge of Microsoft Office Suite, and knowledge of employment laws Intermediate computer skills in Excel, Word and Player Tracking systems strongly preferred. No degree required Physical requirements Ability to stand, walk, or sit for extended periods of time Ability to lift at least 30 lbs Must be able to work nights, weekends, and holidays Shift details
