A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
High school diploma or G.E.D. required, candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required. Candidates must demonstrate proficiency with Microsoft applications such as Excel and Word, possess experience in technical maintenance, and have proven leadership skills. Physical requirements include sitting/standing for extended periods of time, reading small print, and occasionally lifting in excess of 50lbs.
Responsibilities and Duties:
The Slot Operations Coordinator is responsible for overseeing the daily operations of the gaming floor, ensuring efficient, guest-focused service while maintaining compliance with all gaming regulations. This role acts as a liaison between slot attendants, technical staff, and management, supporting both operational effectiveness and exceptional guest experiences. Assist with scheduling, training, and coaching of slot team members. Support optimal slot machine performance through preventive maintenance and evaluation of performance reports. Communicate with slot technicians regarding machine malfunctions or maintenance needs. Track and report operational data, including machine performance, player activity, and incident reports. Maintain a professional appearance and demeanor while conducting company business. Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements. Disclaimer The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits:
100% Paid medical (valid in KS and OK) Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK) Paid time off, maternity and funeral leave, FMLA fAsh9tMRIC
