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OREGON EMPLOYMENT DEPARTMENT

Slots Manager

Career Insights for Gaming Supervisor

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What they do

A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.

$61,679 / year median in Oregon

+0% projected growth

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Job Description

Job Listing ID:
4551784
Job Title:
Slots Manager
Application Deadline:
Open Until Filled
Job Location:
Chiloquin
Date Posted:
08/19/2026
Hours Worked Per Week:
40
Shift:
Day Shift, Swing Shift
Duration of Job:
Full Time, more than 6 months How to apply for this position: The employer has requested that WorkSource Oregon pre-screen all applicants for this position. Please contact your local WorkSource Oregon office if you wish to apply for this job. Job Summary To be considered please submit your resume to april.e.hill@employ.oregon.gov & kimberly.l.laugsand@employ.oregon.gov in the subject line include job title & job listing number 4551784.
Required:
  • High School Diploma or Equivalent
  • At least 21 years of age
  • 3 years' related experience in Slot operations, specifically gaming devices & progressive systems, & player tracking systems
  • 1 year related experience in a customer service-oriented field (2 years' experience preferred)
  • Submit to & clear an Alcohol/Drug Screen
  • Licensable by Gaming Regulatory Commission
  • Tribal Preference will apply
  • Knowledge & understanding of Internal Controls for the Slot department & Slot hold percentages
  • Knowledge of electronic game devices & progressive systems within a casino
  • Knowledge of basic accounting principles & concepts
  • Comprehend, interpret, & convey rules, regulations, policies & procedures
  • Knowledge of management concepts, principles, & practices applicable to the full range of duties & activities concerned with management
  • Communicate orally & in writing
  • Function effectively under pressure of time and/or demands of several tasks at once
  • Operate computer & various software programs, including spreadsheet application
  • Work an irregular schedule, which includes evenings & weekends
  • Maintain confidentiality of records & information
Preferred:
  • Associate's degree in electronics
Summary:
Reporting to the General Manager, the Slot Manager is responsible for coordinating & exercising functional authority for planning, control, & integration of all gaming & Slots department activities. The Slot Manager is responsible for effectively monitoring the overall performance of electronic gaming devices & video lottery department personnel, ensuring proper staff levels, gaming machine mix, & video promotions that will result in the highest profitability & growth of the organization.
Duties Include:
  • Effective oversight of the Slot machines & Electronic System Operation maintenance & repairs
  • Developing, initiating, & enforcing all departmental policies to ensure compliance with Internal Controls
  • Ordering/purchasing & maintaining proper parts/supplies & inventory, which includes inventory control of all incoming sensitive materials
  • Assist Guest Relations & Marketing in the implementation of all video promotions to include assisting in the operation of the 'Bonus Club'
  • Ensure jackpot/printed payout voucher redemption is carried out under departmental policies & procedures
  • Develop & implement all video game moves & changes in the floor plan in conjunction with compact, S/T MICS, & all governing documents & requirements
  • Work closely with all the other departments to ensure prompt, professional, & courteous customer service
  • Promptly resolve guest complaints
  • Perform supervisory functions, including, but not limited to, staffing, schedules, performance evaluations, leave requests, & employee development
  • Ensure Slot staff provides a positive, professional, & courteous customer atmosphere
  • Responsible for key control within the Slot Department
  • Provides timely reports to the Supervisor
  • Monitor daily machine analysis reports for profitabili First-line Supervisors of Gambling Services Workers Access our Statewide and Regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more.
Compensation $80,000.00 per Year Job Requirements
Experience Required:
At least 3 years
Education Required:
High School Diploma/GED
Minimum Age:
21
Employer Will Perform:
Background Check , Drug Test