WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

\"Create the Extraordinary\"

Our Vision :

\"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence.\"

Our Values :

\"Blaze the Trail, Together We Win, All-In on Service\" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary

POSITION SUMMARY

The employee in this position is responsible for providing superior service to both internal and external guests. Employee must repair, maintain and monitor the operations of electronic gaming devices (slot machines) on the gaming floor. Employee will participate in the move of any slot related equipment. How You Will Create the Extraordinary

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive. Provides exceptional guest service, positively affects interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow team members. Responsible for developing and maintaining positive guest relations and ensure the safety and security of all guests. Respond to all calls involving slot machines and/or the maintenance of them. Responsible for repairing and maintaining all slot-related equipment on the casino floor and tech shop. Participate in the installation, movement and removal of slot-related equipment. Accurately maintain proper documentation and gaming logs in order to comply with the State and internal regulations. Handles guest relations and minor guest disputes. Creating a clean, safe, friendly and fun atmosphere for all guests and employees. Completing all company-required training within designated time frames. Other duties as assigned.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

Ability to use all equipment associated with the position, including, but not limited to: Use of hand tools, volt/OHM meter, peripheral testing equipment, personal protection equipment and game simulators. Hand-held radios/headsets. Ability to write technical statements. Ability to read simple instructions and schematics Ability to do some troubleshooting and work on computers Ability to complete slot-related paperwork with minimal errors Knowledge of Gaming laws and regulations Knowledge of all special events and promotional activities Good communication skills Ability to accurately perform assigned duties under frequent time pressures and an interruptive environment Must possess the ability to move effectively and efficiently throughout the slot floor - walking/standing 95% which includes bending/lifting 15% (lifting up to 190 lbs. with assistance of another employee), sitting 5%. Exposed to electricity and an environment of varying temperatures Ability to work in a brightly lit, smoked filled casino environment with elevated noise levels. Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays, sometimes with varying shifts. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. What You Will Need

JOB QUALIFICATIONS

High school diploma or GED equivalent preferred. 2 years Electronics degree or equivalent experience in electrical maintenance preferred. Must be able to maintain a pleasant, friendly and welcoming attitude at all times. Must be able to obtain and hold a valid Missouri Gaming license. Complete company-required training modules within 90 days.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. 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