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Caesars Entertainment

Poker Clerk

Entry-Level JobVerifiedNo experience needed

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What they do

A Gaming Worker works at a gaming or gambling establishment. Interacts with customers and provides customer service. May take bets, pay out winnings, deal cards or provide assistance in a slot machine area. Watches for violations of game or house rules or security.

$32,059 / year median in Virginia

+14% projected growth

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Job Description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
The primary responsibility of the Poker Clerk is to record player names in the tracking system as well as answer or assist guests with general game types and limits. Maintaining a Poker Satellite bank. All duties are to be performed in accordance with departmental, Caesars Virginia policies, practices, and procedures. Must provide a friendly and attentive demeanor in all interactions in a fast-paced environment. Greet guests at the Poker podium and take names through the Bravo system. Monitor seating lists, as tables become available. Make announcements to the room Seat multiple guests as a table becomes available. Guide new guests through the buy in and seating process. Direct individual guests to a Poker Room Supervisor to be seated. Answer the Poker Room phone. Printing guest total rewards cards. Maintain awareness of promotions and daily tournament schedules to inform guests upon questioning. Explain and interpret basic rules of poker and betting limits. Resolve guest concerns or direct guest to the proper manager/supervisor. Ensures divisional/departmental customer service standards. Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards. Develop a working knowledge of any rules, regulations and Internal Controls applicable to your position. Maintains a satellite bank Provides dealers with bank fills for the table tray banks, in accordance with all departmental and company policies and procedures. Provides players with chip transactions in accordance with all departmental and company policies and procedures. Pays out poker promotions to players. Complete all paperwork in accordance with Caesars Virginia standards. Other duties and responsibilities as assigned
HOW YOU WILL CREATE THE EXTRAORDINARY
High school graduate or
GED REQUIRED
Hourly Rate - $15.00 per hour plus tips
H WHAT YOU WILL NEED
Must be 21 years of age or older. Must be able to obtain a VA Lottery Gaming License. Ability to effectively communicate, read, and understand English. Must be able to bend, reach, kneel, twist, and grip items while working at the assigned area. Must be able to lift 25 lbs. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak, and understand English. Must be able to respond to visual and aral cues. Must be able to tolerate areas containing high noise levels, bright lights, and dust. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. Hourly Rate- $15.00 per hour plus tips
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.