Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities. Establish and maintain effective working relationships with all internal and external customers of the Quinault Beach Resort and Casino operations. Develop solutions for customer concerns and continual focus on customer service as our top priority. Maintain cleanliness of the exterior of the casino slot machines. Maintain cleanliness of slot chairs. Maintain casino floor up to EVS department standards. Other duties as assigned. Meet or exceed productivity standards. Attend mandatory meetings. Cross training duties as assigned. Adhere to all QBRC Personnel Policies and Procedures, Title 97 Policy, and HR Standard Operating Procedures. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
Required:
Must be 18 years of age. Able to understand English for directional purposes and customer service. Adjust to schedule changes as necessary. Ability to communicate effectively with the public and other employees. Ability to do heavy lifting up to 25 lbs as required.
Preferred:
One (1) year experience in a Janitorial department