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AS
Aikan Sushi
Hostess/Cashier
Career Insights for Host / Hostess
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Based on California data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$32,617 / year median in California
+13% projected growth
Job Description
Job Overview We are seeking an energetic and personable Hostess/Cashier to join our vibrant hospitality team! In this dynamic role, you will be the welcoming face of our establishment, creating a positive first impression for every guest. Your responsibilities will include managing restaurant reservations, guiding guests to their tables, and ensuring smooth table turnover. Additionally, you will handle cashier duties with accuracy and efficiency, processing transactions seamlessly while providing exceptional guest service. This position offers an exciting opportunity to combine hospitality expertise with operational skills in a lively, fast-paced environment. Duties Greet guests warmly upon arrival and manage reservation bookings using restaurant table management systems such as Aloha POS or Micros POS. Escort guests to their assigned tables, ensuring a welcoming and organized seating process. Manage waitlists and communicate estimated wait times clearly via phone or in person, demonstrating excellent phone etiquette and communication skills. Handle cashier responsibilities by accurately processing payments through POS systems, including cash, credit/debit cards, and mobile payments. Maintain cleanliness and organization of the host stand area, ensuring a professional appearance at all times. Support food safety protocols by adhering to hygiene standards during guest interactions and table setups. Assist with guest inquiries, special requests, and provide information about menu items or restaurant policies to enhance guest relations. Requirements Strong organizational skills with the ability to manage reservations and seating efficiently. Excellent communication skills, including phone etiquette and customer service expertise, to create positive guest experiences. Basic math skills for handling cash transactions accurately and balancing registers at shift end. Knowledge of food safety standards and hospitality best practices to ensure guest satisfaction and safety. Ability to stand for extended periods, walk comfortably around the dining area, and multitask effectively in a lively setting. Join us in delivering memorable dining experiences by combining your hospitality talent with your organizational prowess! We value energetic team players who thrive on creating welcoming atmospheres while ensuring operational excellence in every interaction.