A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
Palo Alto, CA Job Details Full-time $19 - $32 an hour 5 hours ago Qualifications Customer relationship building Table assignment Greeting customers Brand representation Customer engagement 1 year Guest rapport building Guest direction assistance Entry level Full Job Description With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking an engaging, service-minded Host to create an extraordinary first impression for our guests. As a Host, you will set the tone for the entire dining experience, welcoming guests with warmth, guiding them through their visit and upholding the highest standards of hospitality for which RH is known. The ideal candidate is highly detail-oriented and passionate about creating meaningful connections while delivering seamless, elevated service.
YOUR RESPONSIBILITIES
Create a warm and inviting experience for guests by providing First Class Service at all times Greet guest promptly and graciously, guide them to their table and ensure their experience begins and ends with exceptional care Maintain quality curation and organization of the host stand, coat closet, menu display, and all other dining room areas Serve as a brand ambassador by modeling personal presentation standards, engaging warmly with guests and maintaining strong knowledge of the RH's culinary and beverage offerings Partner with leadership to optimize seating flow and maximize the guest experience and business performance
OUR REQUIREMENTS
1+ year of related experience in guest facing or hospitality-focused role Candidates must have legal authorization to work in the country in which they are applying at the time of application Must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations Flexibility to work weekends, holidays, and variable shifts as needed
PHYSICAL REQUIREMENTS
Frequently lift and move up to 50lbs using appropriate equipment and techniques Comfortable standing and walking for extended periods RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
