As a Host, you'll be the first face our guests see and the one who sets the tone for their experience. You'll manage the flow of guests, greet them with a smile, and make sure they're seated promptly, all while keeping things organized and running smoothly in our fast-paced environment. We're looking for a friendly, energetic Host to help create a memorable first impression for every guest who walks through our doors.
Key Responsibilities:
Warmly greet guests as they arrive and ensure a smooth seating process. Manage reservations and seating organization, adjusting as needed for walk-ins, special requests, and peak times. Keep the host stand and entrance area neat and inviting. Answer phone calls, take reservations, and assist with guest inquiries. Communicate guest needs or special requests to the rest of the team to ensure top-notch service. Maintain a positive, welcoming attitude even during busy times. Assist with managing the waitlist and ensure guests are updated on wait times. Work closely with servers, managers, and BOH staff to ensure everything runs smoothly.
Qualifications:
Previous experience in a customer-facing role, preferably in a restaurant or hospitality setting. A friendly and professional attitude with strong communication skills. Ability to stay organized and keep calm in a fast-paced environment. Basic knowledge of reservation systems is a plus (e.g., OpenTable). A team player who's always willing to jump in and help out when needed. Flexible schedule with availability to work nights and weekends. Why Join Us? Employee discount Flexible schedule Pooled tips If you're someone who loves meeting new people, thrives under pressure, and is ready to be part of a team that values excellent service, we want to hear from you!