Hostess Cashier Wings Pier Seafood and Wings Aurora, CO Job Details Temporary | Part-time | Full-time From $12.14 an hour 3 hours ago Benefits Employee discount Qualifications Multitasking Greeting customers Host/hostess experience OpenTable Venue guest services Full Job Description Overview Join our vibrant hospitality team as a Hostess/Server, where your energy and welcoming spirit set the tone for an exceptional guest experience! In this role, you'll be the first friendly face guests see, guiding them seamlessly through their dining journey. Your enthusiasm and professionalism will create a warm atmosphere, ensuring every guest feels valued and eager to return. This paid position offers an exciting opportunity to develop your customer service skills in a dynamic restaurant environment, whether you're just starting out or bringing previous hospitality experience. Responsibilities Greet guests warmly with genuine enthusiasm and a positive attitude, making them feel instantly welcomed. Manage reservations and waitlists efficiently using POS systems such as Toast POS, ensuring smooth seating flow. Communicate clearly with guests about wait times, menu specials, and restaurant policies to enhance their dining experience. Escort guests to their tables confidently while providing attentive service and answering any initial questions they may have. Maintain cleanliness and organization at the host stand and waiting area to uphold a professional appearance. Coordinate with servers and kitchen staff to ensure timely seating and smooth service transitions. Handle guest inquiries over the phone with excellent phone etiquette, providing accurate information and friendly assistance. Skills Proven experience as a host or host in a fast-paced restaurant or food service environment. Strong customer service skills with the ability to engage guests warmly and professionally. Excellent communication skills to interact effectively with diverse guests, team members, and management. Familiarity with restaurant POS systems such as Toast POS or OpenTable for reservations and check-ins. Previous hotel or guest services experience is a plus, demonstrating hospitality expertise. Knowledge of food service operations and restaurant procedures to support seamless guest experiences. Ability to manage multiple tasks efficiently while maintaining a positive attitude under pressure. Professional phone etiquette skills for handling reservations, inquiries, and guest concerns courteously. Embark on a rewarding journey in hospitality where your friendly demeanor makes all the difference! We're dedicated to creating an inclusive environment that values your contributions and supports your growth in the vibrant world of guest services.

Pay:

From $12.14 per hour

Benefits:

Employee discount

Work Location:

In person