Job Summary We are seeking a friendly and organized Host/Host to join our dynamic team in a vibrant restaurant environment. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring excellent guest services. This role requires strong communication skills, a passion for hospitality, and the ability to manage reservations efficiently. Duties Greet guests warmly upon arrival and provide them with menus. Manage the seating chart and ensure that tables are filled efficiently while maintaining guest comfort. Answer phone calls with professionalism, assisting with reservations and inquiries. Utilize the Toast POS system to manage seating arrangements and track guest flow. Collaborate with waitstaff to ensure smooth service and address any guest needs promptly. Maintain cleanliness and organization of the host stand and dining area. Assist in managing guest relations by addressing any concerns or feedback effectively. Provide support during busy periods to enhance overall guest experience. Requirements Previous experience in customer service or hospitality is preferred, particularly in a restaurant setting. Strong communication skills and phone etiquette to interact positively with guests. Ability to multitask and remain calm under pressure in a fast-paced environment. Familiarity with POS systems, specifically Toast POS, is a plus but not required as training will be provided. A genuine desire to help others and provide exceptional guest services. Must have a flexible schedule to accommodate varying shifts, including evenings and weekends. Join our team as a Host/Host and be part of creating memorable dining experiences for our guests!