Host

POSITION TITLE

HOST PURPOSE:

Greets and accommodates needs of guests.

ESSENTIAL DUTIES

Greet and seat customers immediately (within 1 minute) in a systematic fashion. Answer the phone. Run a wait list. Take "to go" orders and perform correct money transactions up to twenty times during a scheduled shift. Suggestively sell and upsell. Promote store features and specials.

OTHER DUTIES

Project a positive image always. Assist other FOH staff members, etc. as needed. Observe customers and respond to additional requests/complaints etc. Act as a resource for guests regarding the restaurant, promotions, specials, staff, menu, hours of operation etc. Other functions assigned by management (i.e. take out trash, stocking, checking restrooms, bus tubs, refill ice and wash glassware.)

ESSENTIAL PHYSICAL REQUIREMENTS

100% Walk and stand. 50% Operate cash register, POS system, and makes change. 25% Reach, bend, stoop, wipe, and lift to 20 pounds.

ESSENTIAL TRAINING REQUIREMENTS

: Successful completion of hourly position validations, including reading training materials.

QUALIFICATIONS

Must be 16 years old.