Job Description Help for Job Description. Opens a new window. Provide guests with menus. Greet guests and seat them at tables or in waiting areas. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation. Inspect dining and serving areas to ensure cleanliness and proper setup. Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service. Answer telephone calls and respond to inquiries or transfer calls. Assist other restaurant workers by serving food and beverages, or by bussing tables. Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary. Take and prepare to-go orders. Inform patrons of establishment specialties and features. Receive and record patrons' dining reservations. Operate cash registers to accept payments for food and beverages.