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SW
Shooters Waterfront Restaurant
Host
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Based on Florida data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$26,283 / year median in Florida
+15% projected growth
Job Description
Host Shooters Waterfront Restaurant Fort Lauderdale, FL Job Details Full-time $16 - $18 an hour 2 hours ago Benefits Health insurance Dental insurance Employee assistance program Vision insurance Employee discount Flexible schedule Life insurance Qualifications Computer operation Customer communication Packing Microsoft Office Host/hostess experience High school diploma or GED Stocking Full Job Description Job Overview We are seeking an energetic and welcoming Host to be the first point of contact for our guests, creating a vibrant and positive atmosphere from the moment they arrive. As a Host, you will play a vital role in delivering exceptional guest experiences by managing reservations, coordinating seating arrangements, and ensuring smooth flow within the restaurant or hospitality environment. Your enthusiasm and excellent communication skills will help foster a warm, friendly environment that encourages guests to return time and again. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a lively and dynamic team. Duties Drives the door. Is able to analyze and prepare for putting people on the waitlist and knowing when and how long the wait should entail. Plots all reservations for busy nights and directs the hosts as to how the shift will run. Notifies management of large parties in preparation for high-volume orders. Ensures host station is shift ready with fully stocked, well-organized items and materials, as well as, surrounding areas are clean and free from debris or obtrusion. Uploads the "Daily Floor Plan" information into Open Table, provided by Floor Manager. Plots out tables for large parties. Politely answers phones to respond to inquiries, verify wait times, finalize reservations, or to-go orders. Readily prepared to answer questions pertaining to wait times, menu items, daily specials, local areas and directions. Openly greets guests in a polite, efficient manner to ensure a "welcoming feel" and attentive atmosphere. Constantly tries to exceed guests' expectations. Provides consistent interaction with guests during arrival, wait times and departure to create a memorable dining experience. Creatively entertains and informs guests during wait times to decrease the monotony of waiting. Maintains full control of customer flow at all times, whether through direct interaction or indirect via wait staff. Guarantees guests are equally distributed among wait staff to provide a free-flowing environment of fairness. Observes tables and keep track of clean, dirty or unoccupied seating. Assists in the completion of to-go orders, ensuring all orders are properly bagged and equipped. Attends all scheduled employee meetings. Participates; in providing suggestions for company improvement and staff development. Additional duties as assigned by General Manager or direct supervisor. Experience High school diploma or general education degree (GED) and a minimum of one year of related experience in a high volume restaurant operation. Candidates must be available to work flexible hours including morning, afternoons, evening, nights, weekends and or holidays. Must be able to work independently and carry out assignments within the parameters of instructions given prescribed routines, and standard accepted practices. Proficient in a variety of restaurant-based computer software programs, such as POS, MS Office, Open Table and other restaurant management software. Must possess reliable transportation. Reliable, consistent work attendance.