Host - Garden Room - Fine Dining Pier Sixty Six Fort Lauderdale, FL Job Details Full-time 1 day ago Benefits Dependent care reimbursement Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications Hospitality reservation systems Phone communication Fine dining experience Customer engagement Computer skills

Full Job Description Overview:

South Florida's beacon of hospitality, Pier Sixty-Six Resort has returned. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is a home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you. We currently have an opportunity for a well-rounded and seasoned Host - Fine Dining - Garden Room to join our Pier Sixty-Six Resort team! We are seeking friendly and outgoing individuals with Fine Dining experience to join our team as a Host. As a Host, you will be the first point of contact for our guests and outside visitors, providing them with a warm welcome and ensuring their dining experience starts off on a positive note. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service. Reporting to the outlet General Manager the restaurant, you will support and provide excellent service at our new fine dining signature restaurant on our iconic resort. This high-volume requires a passion for personalized service and guest engagement.

Responsibilities:

Greet guests with a friendly and welcoming demeanor upon arrival Escort guests to their tables and provide menus Assist in seating Members and guests according to seating chart or guest preferences Manage waitlist during peak hours and provide accurate wait time estimates Answer phone calls and take reservations or provide information as needed Maintain cleanliness and organization of the host/host station and dining area Handle guest inquiries, complaints, or special requests with professionalism and efficiency Adhere to departmental policies and procedures Effectively communicate with peers, management, line, and front-of-the-house employees Practice effective listening: (seek to understand) Perform related duties as required Be responsible for the cleanliness of the immediate work area as well as the general property Adhere to proper grooming, dress and uniform standards as set forth by Resort policy Be courteous to all guests and coworkers Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook Maintain complete knowledge of all outlet offerings and resort information. Physical Requirements Ability to stand and walk for extended periods throughout the work shift. Ability to frequently walk throughout the restaurant, including the host stand, dining areas, service areas, and other operational areas. Ability to bend, stoop, reach, and occasionally kneel as needed to perform job duties. Ability to carry and move menus, guest materials, seating charts, supplies, and other items weighing up to 25 pounds . Ability to safely navigate crowded dining areas and maintain awareness of guests, team members, furniture, and service equipment. Ability to use a computer, tablet, telephone, reservation system, and other standard front-of-house equipment. Ability to perform repetitive hand and wrist movements associated with writing, computer use, handling menus, and operating reservation systems. Ability to maintain visual and auditory attention to monitor guest arrivals, reservations, seating availability, and communications from team members. Ability to communicate effectively with guests and team members in person and by telephone. Ability to work in a fast-paced restaurant environment and remain on their feet during periods of high guest volume. Ability to work varying shifts, including evenings, weekends, and holidays, as required by business needs.

Qualifications:

Energetic, enthusiastic, and motivated individual Must be able to speak, comprehend, read, and write English Must have effective communication skills Ability to implement and uphold service standards Ability to prioritize and organize work assignments Ability to interact with all associates and guests of the resort Ability to work well in stressful, high-pressure situations Must be able to stand or walk for extended periods of time Experience, Education, & Licensure High School Diploma or GED recommended Some College experience or Degree recommended Bilingual language preferred Previous hostess experience in a professional setting is preferred As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes: Group medical, dental, vision, life, and disability benefits Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement An employee assistance program Paid time off/sick time Participation in a 401(k) plan with a company match Complimentary team member meals Complimentary room nights at CoralTree Hospitality managed properties Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort