Job Description As a Restaurant Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience. Your role is crucial in ensuring smooth operations and creating a welcoming atmosphere.

Responsibilities:

Guest Service:

Greet guests warmly and professionally upon arrival. Seat guests promptly and efficiently, considering their preferences and party size. Manage wait times and inform guests of estimated wait times. Answer guest inquiries and address concerns promptly. Assist with special requests and dietary restrictions.

Reservations:

Manage reservations and maintain accurate records. Confirm reservations and update the reservation system. Handle cancellations and modifications efficiently.

Restaurant Operations:

Monitor restaurant capacity and seating arrangements. Assist with table setups and resets. Maintain cleanliness and organization of the host stand and waiting area. Coordinate with the waitstaff to ensure smooth service.

Additional Duties:

Assist with other restaurant duties as needed, such as bussing tables or food running. Adhere to all hotel policies and procedures.

Qualifications:

Excellent interpersonal and communication skills. Ability to work in a fast-paced environment. Strong organizational and time management skills. Positive and outgoing personality. Basic computer skills and knowledge of reservation systems. Previous experience in a restaurant or hospitality setting is preferred.

Source:

Hospitality Online