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Restaurant Host - Jack Dusty
Job Description
Join Marriott as a Guest Service Support Expert Jack Dusty Host and be the welcoming face of our waterfront dining experience. In this role, you'll warmly greet guests, manage reservations and waitlists, coordinate seating, and support servers to ensure smooth, timely service. You'll handle guest inquiries, resolve concerns with professionalism, and accurately process checks and payments. Working in a fast-paced environment, you'll maintain a clean, organized host area, follow food safety and cash-handling standards, and collaborate with the restaurant team to deliver exceptional, memorable hospitality every shift. Responsibilities Warmly greet and seat guests according to reservations and waitlists Manage reservations, wait times, and guest flow for Jack Dusty Communicate table status and guest needs to servers and bartenders Handle guest inquiries and resolve basic service concerns Support servers by coordinating menus, silverware, and timing of courses Maintain a clean, organized host stand and entry area Accurately handle checks, payments, and basic cash-handling tasks Follow Marriott and restaurant service, safety, and cleanliness standards Provide menu and venue information to help guests with decisions Work collaboratively with the restaurant team in a fast-paced environment Required Skills Customer service Reservation and waitlist management Point-of-sale (POS) operation Cash handling Verbal communication Conflict resolution Time management Basic food and beverage knowledge Team collaboration Multitasking in fast-paced environments