Position Summary The Lead Host is the first and last impression of our restaurant. This role oversees the host team while actively managing guest flow, reservations, and the overall front-door experience. The Lead Host sets the tone for hospitality, ensures smooth service, and supports the front-of-house team during service. Key Responsibilities Greet guests warmly and manage waitlists and reservations with professionalism Lead, train, and support the host team during shifts Coordinate seating to balance service flow and maximize guest satisfaction Communicate effectively with servers, managers, and kitchen staff Handle guest inquiries, special requests, and concerns with care and urgency Maintain cleanliness and organization of the host stand and entry area Assist management with scheduling, onboarding, and performance feedback for hosts Uphold all service standards, policies, and safety procedures Qualifications 1-2 years of hosting experience in a high-volume restaurant (lead experience preferred) Strong communication and organizational skills Calm, confident presence in fast-paced environments Ability to lead by example and motivate a team Experience with reservation system preferred (Open Table) Flexible availability, including nights, weekends, and holidays What We Offer Competitive hourly pay + tip share (where applicable) Growth and advancement opportunities Supportive, team-focused work environment Employee dining discounts and additional perks