Job Overview We are seeking a friendly and organized Host/Host to join our team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to greet guests warmly, manage reservations, and ensure that all guests are seated in a timely manner. A successful Host/Host will possess excellent communication skills and a passion for providing outstanding customer service. Duties Greet guests upon arrival with a warm and welcoming demeanor Manage the seating system, "OpenTable" and coordinate reservations efficiently Escort guests to their tables while providing menus, winelists, and information about daily specials Maintain an organized waiting list during busy periods Communicate effectively with servers and kitchen staff to ensure smooth service Answer phone calls with proper phone etiquette, taking reservations or answering inquiries Assist in managing guest relations and addressing any concerns promptly Uphold cleanliness and organization at the host stand and dining area Skills Previous Host/Host experience preferred, with a background in food service or restaurant environments Strong customer service skills, with an emphasis on guest satisfaction Excellent communication skills, both verbal and written Familiarity with POS systems such as Aloha POS or Micros POS is advantageous Experience in hospitality or hotel settings is a plus Ability to handle guest inquiries and concerns with professionalism and courtesy Knowledge of serving techniques and guest services best practices Strong organizational skills to manage seating arrangements effectively Ability to work in a fast-paced environment while maintaining composure Join our team as a Host/Host where your contributions will help create memorable dining experiences for our guests!

Job Types:

Full-time, Part-time Pay:

$18.00 per hour

Work Location:

In person