Job Summary We are seeking an energetic and welcoming Host/Hostess to be the first point of contact for our guests, creating a warm and inviting atmosphere from the moment they arrive. In this role, you will manage restaurant reservations, greet guests with enthusiasm, and coordinate seating arrangements to ensure a smooth flow of service. Your friendly demeanor and organizational skills will set the tone for an exceptional dining experience, making guests feel valued and comfortable throughout their visit. This paid position offers an exciting opportunity to showcase your hospitality talents and contribute to a vibrant team environment. Responsibilities Greet guests promptly with a positive attitude, providing excellent guest services from arrival to departure Manage restaurant reservation systems and walk-in seating requests efficiently using restaurant table management software such as Aloha POS or Micros POS Coordinate seating arrangements to optimize table utilization while accommodating guest preferences and special requests Answer phone inquiries professionally, providing information about wait times, reservations, and restaurant hours while practicing proper phone etiquette Maintain clear communication with the service team to ensure seamless guest flow and timely seating Uphold food safety standards by adhering to hygiene protocols during guest interactions and table management Assist with guest relations by addressing concerns courteously and ensuring a memorable dining experience Experience Prior host/hostess experience in a fast-paced restaurant environment preferred Strong background in food service or hospitality roles demonstrating excellent customer service skills Familiarity with restaurant reservation management systems such as Aloha POS or Micros POS is highly desirable Experience handling phone communication professionally with effective phone etiquette Basic math skills for managing waitlists, reservations, and guest counts accurately Knowledge of POS systems, including Micros POS or Aloha POS, is a plus Demonstrated organizational skills to manage multiple tables and guest requests efficiently Understanding of food safety practices and guest relations principles to enhance overall guest satisfaction

Pay:

From $15.40 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person