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KI
Kelleher's Irish Pub & Eatery
Host/Hostess
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Scorecard
Based on Illinois data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$27,163 / year median in Illinois
+11% projected growth
Job Description
Host/Hostess Kelleher's Irish Pub & Eatery - 3.8 Peoria, IL Job Details Part-time | Full-time From $15 an hour 9 hours ago Benefits Employee discount Flexible schedule Qualifications Customer communication Full Job Description Job Overview We are seeking an energetic and personable Host/Hostess and Expo/Food Runner. In the Host/Hostess role, you will be the welcoming face of our establishment, ensuring guests feel valued from the moment they arrive. You will manage reservations, coordinate seating, and work with serving staff to ensure an excellent experience for our guests. Duties for Host/Hostess Greet guests warmly upon arrival and manage reservation bookings using restaurant table management systems such as Toast Tables or Open Table Escort guests to their tables, ensuring timely seating and optimal table utilization. Maintain clear communication with servers and front of house staff about guest needs Support the front of house team by managing waitlists and handling guest inquiries about menu items or reservations. Monitor dining areas for guest comfort and promptly address any concerns to enhance guest relations. Keep the dining environment organized, clean, and welcoming by adhering to sanitation protocols and organizational standards. Skills Proven experience as a host/hostess or in a similar customer service role within a restaurant setting. Strong communication skills with the ability to engage guests warmly and clearly convey information to team members. Ability to handle multiple tasks efficiently using organizational skills and basic math for managing reservations and wait times. Knowledge of POS systems such as Toast Tables or Open Table for reservation entry and management. Hospitality-oriented mindset with a focus on guest relations and creating positive dining experiences. Join our team where your enthusiasm fuels memorable moments! We value energetic individuals who thrive in fast-paced environments, delivering exceptional service while supporting seamless restaurant operations. All roles are paid positions committed to fostering a lively, professional atmosphere where every team member can grow and succeed!