Greet and welcome guests as they arrive at the restaurant
Escort guests to their tables and provide them with menus
Assist guests with any inquiries or requests they may have
Answer phone calls and take to go orders or provide information about the restaurant
Maintain a clean and organized host station
Collaborate with servers, kitchen staff, and management to ensure smooth operations
Qualifications:
Previous experience in a customer service role, preferably in a restaurant
Excellent phone etiquette and communication skills
Strong interpersonal skills to effectively interact with guests and team members
Familiarity with Adelo POS or similar point-of-sale systems is a plus
Ability to handle high-pressure situations with professionalism and grace
Strong organizational skills to manage waitlists and seating arrangements efficiently
Flexibility to work evenings, weekends, and holidays as required by the business Please note that this job description is not exhaustive and additional responsibilities may be assigned based on business needs.