A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
Turfway Park Racing & Gaming is a gaming facility in Florence, Kentucky. Turfway Park Racing & Gaming features 850 popular, thrilling, state-of-the-art HRM games, a simulcast area with VIP section, event center, live horse racing, restaurants and bars.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Description Greeting guests as they enter, and putting them on a waiting list as necessary.
Providing guests with menus and answering any initial questions.
Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
Engaging with guests to ensure they're happy with food and service.
Responding to complaints and helping to resolve them.
Answering phone calls, taking reservations and answering questions.
Knowledge of Bourbon and Brew menu.
Providing great customer service.
Other duties as assigned.
REQUIRED SKILLS AND ABILITIES
•This position requires weekend and evening availability•
EDUCATION AND EXPERIENCE
Must be at least 21 years of age
Must be able to obtain KHRC License.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machinesAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
