Overview We are seeking an energetic and dedicated Lead Host to elevate the guest experience at our vibrant restaurant. As a key member of our hospitality team, you will lead the front-of-house operations, ensuring seamless reservation management, exceptional guest relations, and efficient table turnover. Your enthusiasm and organizational skills will set the tone for a welcoming environment where every guest feels valued and cared for. This role offers an exciting opportunity to showcase your leadership abilities while delivering memorable dining experiences. Our Restaurant is open for Breakfast Lunch and Dinner. We are looking for someone who is available some early morning shifts as well as evening shifts. Must be available for Sunday breakfast shift. Hourly pay will be based on experience. Duties Oversee restaurant reservation management, ensuring accurate booking and timely seating of guests using restaurant table management systems such as Micros POS or similar platforms. Supervise host/hostess staff, providing guidance on customer service standards, phone etiquette, and communication skills to foster a positive first impression. Manage guest relations by greeting guests warmly, addressing inquiries promptly, and resolving any concerns with professionalism and courtesy. Coordinate with food service teams to optimize table assignments, waitlist flow, and seating arrangements for maximum efficiency. Handle phone communication with clarity and professionalism, providing information about wait times, reservations, and special requests. Maintain organization of front-of-house operations, including adherence to food safety standards and POS system procedures. Support team members in delivering excellent guest services by modeling best practices in customer engagement and restaurant etiquette. Experience Prior experience as a host or hostess in a fast-paced restaurant environment is required; leadership or supervisory experience is highly preferred. Proven ability in restaurant reservation management and familiarity with restaurant table management systems such as Resy or equivalent. Willing to train Strong background in food service with a focus on guest services, guest relations, and maintaining high standards of hospitality. Excellent communication skills—both verbal and written—along with basic math proficiency for handling reservations and seating logistics. Demonstrated organizational skills to manage multiple tasks efficiently during busy service periods while maintaining attention to detail. Knowledge of food safety protocols and POS systems to ensure smooth operational flow. Join us as a Lead Host and be the welcoming face that sets the tone for extraordinary dining experiences! Your enthusiasm, leadership, and commitment to exceptional service will help create memorable moments for every guest who walks through our doors.

Pay:

$18.00 - $22.00 per hour Expected hours: 25.0 - 40.0 per week

Work Location:

In person