Job Overview We are seeking an energetic and friendly Host/Support team member to create a welcoming atmosphere for our guests and ensure smooth restaurant operations. In this role, you will serve as the first point of contact, managing reservations, greeting guests, and supporting the front-of-house team to deliver exceptional guest experiences. Your positive attitude, organizational skills, and attention to detail will help foster a lively and efficient environment where guests feel valued from the moment they arrive. This paid position offers an exciting opportunity to develop customer service expertise within a dynamic food service setting. Responsibilities Manage restaurant reservation systems and coordinate seating arrangements to optimize guest flow and minimize wait times Greet guests warmly upon arrival, provide accurate wait times, and assist with seating or waiting area management Handle phone inquiries with professional phone etiquette, answering questions about reservations, menu items, or event bookings Support the front-of-house team by maintaining cleanliness and organization of host stand and waiting areas Use restaurant table management systems and POS (Point of Sale) systems such as Micros POS to record reservations and guest information Assist in guest relations by addressing questions or concerns promptly, ensuring a positive dining experience Follow food safety standards and uphold hygiene protocols in all interactions with guests and staff Qualifications Previous experience as a host/hostess or in food service is preferred but not required; enthusiasm and a welcoming attitude are essential Strong communication skills with the ability to clearly convey information over the phone and in person Basic math skills for handling reservations, seating counts, and POS transactions accurately Familiarity with restaurant table management systems and POS systems such as Micros POS is a plus Excellent organizational skills to manage multiple tasks efficiently during busy periods Knowledge of food safety standards and proper guest service etiquette Ability to handle high-pressure situations with professionalism and positivity Prior experience in guest services or customer support roles is advantageous Join us to be part of a vibrant team dedicated to creating memorable dining experiences! We value energetic individuals who thrive on delivering exceptional service while supporting our restaurant's smooth operation. This is a paid opportunity designed for those passionate about hospitality and guest relations.

Pay:

$15.00 - $18.00 per hour

Work Location:

In person