Hebrew SeniorLife, a Harvard Medical School-affiliated nonprofit senior care leader in Boston, seeks Host Staff to welcome and support residents and guests in our dining spaces. In this frontline hospitality role, you'll greet and seat residents, coordinate with interdisciplinary care and dining teams, and help ensure an inclusive, dignified, and safe experience at mealtimes. You'll thrive in our mission-driven, learning-focused culture while building skills in customer service, teamwork, and elder care within an innovative, research-informed organization dedicated to reimagining the future of aging. Responsibilities Welcome and seat residents and guests in dining areas with warmth and professionalism Maintain accurate seating charts and wait lists to support efficient meal service Coordinate with servers, nursing staff, and dietary teams to meet resident needs and preferences Respond to resident questions and special requests with empathy and clear communication Support safe dining room flow, including accessibility and mobility assistance as appropriate Assist with light administrative tasks such as reservations and event sign-ups Monitor cleanliness and readiness of reception and dining areas Follow infection control, safety, and confidentiality policies Required Skills Customer service Front-of-house hospitality Resident or patient interaction Communication skills Conflict de-escalation Basic computer/reservation systems Infection control awareness Team collaboration Time management Accessibility and mobility awareness