Host/Hostess Granite Links Golf Club - 3.9 Quincy, MA Job Details Part-time $16 an hour 1 hour ago Benefits Employee discount Qualifications Collaboration OpenTable Attention to detail Appointment scheduling Venue guest services Full Job Description Job Summary We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills and the ability to manage guest relations effectively while maintaining the flow of service in our restaurant. Duties Greet guests warmly upon arrival and guide them to their tables. Manage reservations using Open Table and ensure efficient seating arrangements. Maintain an organized waiting list during busy periods, communicating wait times clearly to guests. Provide excellent customer service by answering questions about the menu and restaurant policies. Assist with phone etiquette, taking reservations, and responding to inquiries. Collaborate with restaurant staff to ensure smooth operations and guest satisfaction. Handle guest complaints or concerns professionally, escalating issues as necessary. Support the overall guest experience by maintaining cleanliness in the entrance area and dining space. Qualifications Previous experience in food service or hospitality is preferred. Strong customer service skills with a focus on guest relations. Familiarity with
MICROS POS
system is a plus but not required; training will be provided. Excellent communication skills, both verbal and written. Ability to multitask in a fast-paced environment while maintaining attention to detail. Positive attitude and willingness to help both guests and team members. Flexibility to work various shifts, including evenings and weekends. Join us as a Host/Host and be part of a team that values exceptional service and creates memorable dining experiences for our guests!
Job Type:
Part-time Pay:
$16.00 per hour
Benefits:
Employee discount
Shift:
4 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift