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Host

Job

The Whitney

Detroit, MI (In Person)

$37,440 Salary, Full-Time

Posted 6 weeks ago (Updated 5 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Overview Join our vibrant team as a Host, where your energy and hospitality skills will set the tone for an exceptional guest experience. As the welcoming face of our establishment, you will create a warm, friendly environment that encourages guests to feel at home from the moment they arrive. Your enthusiasm and professionalism will ensure smooth seating, efficient communication, and a memorable first impression that keeps guests coming back. This paid position offers an exciting opportunity to develop your customer service and hospitality expertise in a dynamic setting. Responsibilities Greet guests warmly upon arrival with genuine enthusiasm and a positive attitude Manage reservations and waitlists efficiently using POS systems Tock or SpotOn Escort guests to their tables, providing menus and answering initial questions about the menu or specials Maintain clear communication with the kitchen and serving staff to ensure timely seating and service Handle guest inquiries via phone with professionalism, demonstrating excellent phone etiquette Assist in managing guest relations by addressing concerns promptly and courteously Support overall restaurant operations by maintaining cleanliness in the host stand area and coordinating with team members to optimize flow Qualifications Previous host/hostess experience or food service background preferred but not required Strong customer service skills with a friendly, approachable demeanor Excellent communication skills, both verbal and written Familiarity with POS systems such as Tock is a plus Experience in restaurant or hotel guest services highly desirable Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail Demonstrated professionalism in phone etiquette and guest interactions Join us and be part of a team dedicated to delivering outstanding hospitality! We value energetic individuals who thrive on creating memorable experiences for every guest. This role offers an engaging work environment where your positive attitude makes all the difference.
Pay:
$16.00 - $20.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off People with a criminal record are encouraged to apply
Work Location:
In person

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