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Hotel Investment Services

Host - The Pier

Entry-Level JobVerifiedNo experience needed

Career Insights for Host / Hostess

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Scorecard

Based on Michigan data

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$27,218 / year median in Michigan

+9% projected growth

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Job Description

Host Reports to:
General Manager Job Type:
Seasonal, Hourly, Full Time & Part Time Job Summary:
First impressions count! As the first point of contact here at the iconic Pier Restaurant, our hosts set the stage for a great guest experience. If you are a kind, energetic person who works well in a team setting, this job is for you!
Duties & Responsibilities:
Demonstrate genuine hospitality for an exceptional dining experience by making every guest feel welcome Engage guests in conversation as you seat them Provide menus, water service and introduce the server to their guests Manage wait lists during volume to set guest expectations Speak courteously when answering the telephone Communicate effectively with servers, bar, kitchen and management on level of business Ensure all guests are sincerely thanked as they leave Bus and prep tables for service, clearing dishes and glassware and resetting as needed Answer phone calls and make reservations Maintain clean and organized entryway, dining room and public areas Communicate effectively with servers, bar, kitchen and management on level of business
Qualifications:
Must be at least 16 years of age Must be able to work weekends and holidays Must be able to stand for at least 5 hours at a time Basic computer skills required Excellent customer service and phone skills
Benefits:
Part Time Benefits:
Earned Sick Time (based on eligibility) - 401k with match - Dining and Lodging Discounts