A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
We have transitioned our space into a brand-new concept, and we're looking for high-energy people to help us bring it to life! We have launched into a spirited, Southwestern-inspired restaurant and bar that is heavily BBQ-forward, where the vibe is casual and modern. While we're evolving our identity, we're dedicated to keeping the quality- not just in the ingredients, but with our staff as well! The menu contains things like slow-cooked meats, Tex-Mex and Southwestern inspired dishes, and some fan favorites from our other restaurants. This will be a menu that is inclusive of gluten-free and allergen-friendly diets, so we're looking for people who are as committed as we are to providing a safe environment for the guests who have these requests. On the bar side, we will have many kinds of beers, a menu of crafted cocktails, and a heavy focus on fresh margaritas. We need a team that is comfortable in a fast-paced environment and genuinely enjoys the hospitality industry as we aren't looking for corporate robots; we want people with personality- Especially people who can help us establish a new culture from day one, and people who can make the workplace feel like a haven, rather than a chore. Even if you come into your position not knowing everything, we provide plenty of training and coaching to make sure that you feel confident- because when you're confident, you're successful. We're looking for adaptable people who have a willingness to learn, grow, and evolve, so that we can foster a healthy, productive, creative, and collaborative environment! Whether you're working the pit or the front of house, our number one goal is to provide a relaxed but professional experience for our guests, and a fun and profitable experience for our employees. So, if you have a passion for bold flavors, wood-fire cooking, delicious drinks, a blooming workplace culture, and a vibrant atmosphere- we'd love to talk to you about joining the crew as we start this new chapter!
LOCATION
: Brown Iron Brewhouse Tex-Mex BBQ, Royal Oak, MI, 48073
TRAINING/START DATE :
ASAP TITLE/JOB DESCRIPTION
Host/Hostess Are you someone whose personality would make a great first point of contact for guests? Do you feel comfortable answering questions, setting the energy of the room, managing waitlists, and ensuring the day or night runs smoothly? Come be a part of our team, and let's put you where you'll shine!
JOB RESPONSIBILITIES
Greet and welcome customers with enthusiasm Take carry-out orders and ensure accuracy Manage the rotation of tables to optimize seating capacity Balance seating across different sections to keep the kitchen and servers from getting overwhelmed Maintain an organized waitlist and provide guests with realistic, honest wait times during busy shifts Keep the entryway, menus, and front patio area clean and organized throughout the shift Act as the \air traffic control\ between the front door, the servers, and the management team
JOB REQUIREMENTS
Passion for providing exceptional customer service Excellent communication and interpersonal skills Ability to work in a fast-paced environment Flexible availability for both morning and night shifts Outgoing and calm under pressure A commitment to learning our allergen protocols to keep our guests safe Ability to quickly learn and use software for reservations, the POS system, and carry-out orders Comfortable being on your feet Flexible enough to work peak hours, including nights, weekends, and some holidays Punctual and reliable, with a focus on teamwork and helping out wherever needed Fluency in English Driver's license and reliable transportation Desire and ability to be cross-trained in other areas of the restaurant
WHY JOIN OUR TEAM?
Opportunity to work in a Tex-Mex cantina inspired smokehouse with a positive atmosphere Flexible schedule options, including weekend availability and day/night shifts Competitive pay ranging from $14 to $16 per hour Full-time and part-time positions available Full time offers benefit package Brown Iron Brewhouse is a community house where great American beer is celebrated with outstanding smokehouse cuisine Named "Best Beer Bar 2016, 2017, 2018, 2019 and 2020 in Michigan" by CraftBeer.com, Brown Iron is a beer-centric smokehouse. Put simply, we love great beer and we love great food! Styled after a modern twist on the large and open German beer halls, Brown Iron Brewhouse welcomes you to come sit among friends on our inviting community seating inside the beer hall or enjoy the fire pits or great Michigan weather in our large beer garden with tables straight from Germany! Brown Iron Beer We specialize in draft beer from American craft breweries. You can find a large selection of beers from Michigan and find drafts which you may not find anywhere else. Our taps rotate daily with a mixture of stouts, IPAs, porters, sours, ciders and meads. Brown Iron Brewhouse is not only a tap house but also brews in-house as well with a variety of beers on tap. Each small batch uses the finest ingredients to create the best craft beer possible. Smokehouse Cuisine We said we love great food and we mean eat! We specialize in fresh food made daily. Enjoy our pulled pork, brisket, "beer-can" chicken or bacon smoked fresh in our smoker each day. Enjoy a fabulous salad, ground brisket burger or house-made pretzels. We specialize in Gluten free so you can find something for a special diet. Our dressings and BBQ sauces are made from scratch here at Brown Iron too! Events Each week we host special tap showcase, beer education or beer and food pairings. Our staff is trained to help guide you through the extensive beer menu and can help pair food with your choice as well. We said we love great beer! Come give us a try! Read about us on CNBC and CraftBeer.com! An American Craft Brewhouse Discover Beer Here!
Pay:
$14.00 / hour
Benefits:
Flexible schedule Paid time off Health insurance Dental insurance Vision insurance 401(k) 401(k) matching Employee discount Paid training
Job Type:
fulltime, parttime
Schedule:
8 hour shift 10 hour shift 12 hour shift Weekend availability Monday to Friday Holidays Day shift Night shift
Education:
No education required Work location: On-site Woodward Ave. 30955 Woodward Ave, Royal Oak, MI, 48073