Host / Hostess - Franchise Denny's - 3.4 Taylor, MI Job Details Full-time 1 day ago Qualifications Customer communication Full Job Description A Denny's Host/Hostess acts as the first point of contact, delivering a "Guests First" experience by warmly greeting, seating, and managing the waitlist. Key responsibilities include managing to-go orders, cleaning, assisting with beverage service, handling payments, and ensuring customer satisfaction. The role requires strong communication, multitasking abilities, and a professional attitude.
Key Responsibilities & Duties Guest Service:
Greets guests immediately, seats them, and introduces features of the day.
Waitlist & Seating:
Manages the seating chart/rotation, maintains a clean waiting area, and handles reservations
Operations:
Answers phones, takes to-go orders, and handles cash/card payments.
Menu & Sanitation:
Keeps menus clean, stocks the host stand, and assists with beverage refills.
Support:
Assists other team members with bussing and cleaning tables during busy times.
Requirements & Qualifications Skills:
Exceptional customer service, communication, and organizational skills.
Physical:
Ability to stand/walk for long periods and lift up to 30 lbs.
Flexibility:
Willingness to work flexible hours, including weekends and holidays.
Experience:
Previous restaurant experience is often preferred but not always required for entry-level positions.