Overview We are seeking a friendly and organized Host/Hostess to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a seamless dining experience. This role requires excellent communication skills and a passion for providing outstanding customer service in a fast-paced restaurant environment. Responsibilities Greet guests warmly as they arrive and guide them to their tables. Manage reservations and seating arrangements efficiently to optimize table turnover. Maintain an organized waitlist during busy periods, ensuring guests are informed of wait times. Provide menus and offer assistance with any inquiries regarding food and beverage options. Collaborate with servers and kitchen staff to ensure smooth service flow. Handle guest complaints or concerns with professionalism and courtesy. Assist in maintaining cleanliness and organization of the front-of-house area. Skills Previous host/host experience is preferred, along with a background in food service or restaurant environments. Strong customer service skills with a focus on guest satisfaction. Excellent communication skills, both verbal and written, to interact effectively with guests and team members. Familiarity with POS systems is advantageous; experience with Toast POS is a plus. Background in hospitality or hotel services can enhance guest relations capabilities. Ability to manage multiple tasks in a fast-paced setting while maintaining attention to detail. Proficient phone etiquette for handling reservations and inquiries professionally. Join our team as a Host/Hostess where your hospitality skills will shine, creating memorable experiences for our guests! Experience/knowledge of online reservation system OpenTable preferred, but not required.

Job Type:

Part-time Pay:

From $8.00 per hour Ability to

Commute:

Gulfport, MS 39501 (Preferred)

Work Location:

In person