Arcade Host Big Horn Resort - 5.0 Billings, MT Job Details Part-time | Full-time $12 - $13 an hour 1 day ago Qualifications Serving Customer communication Teamwork Lifeguard Training Experience working with children Lifeguard experience Full Job Description Job Overview Join our vibrant entertainment team as an Arcade Host, where your energy and enthusiasm will create unforgettable experiences for guests of all ages. In this dynamic role, you'll be the friendly face of our arcade, guiding visitors through exciting activities, managing events, and ensuring everyone has a safe and enjoyable time. Your passion for hospitality and guest service will help foster a lively atmosphere that keeps guests returning for more fun. This paid position offers an engaging environment where your interpersonal skills and love for entertainment shine. Responsibilities Welcome guests with warmth and enthusiasm, providing excellent customer service throughout their visit Manage and coordinate arcade events, tournaments, and special activities to enhance guest engagement Handle guest inquiries, resolve conflicts promptly, and ensure a positive experience for all visitors Oversee cash handling duties including ticket sales, prizes, and point-of-sale transactions with accuracy Maintain cleanliness and organization of arcade areas, ensuring safety standards are met at all times Assist with food service operations when needed, including taking orders and serving snacks or beverages Use public speaking skills to make announcements, explain game rules, and promote upcoming events or promotions Experience Previous experience in customer service or guest-facing roles within hospitality, resort, theater, or food service environments is preferred Background in event management or coordinating group activities is highly advantageous Conflict management skills to handle guest concerns effectively and maintain a welcoming atmosphere Experience working with children or in youth-focused programs enhances your ability to connect with diverse audiences Lifeguard experience or certifications are a plus, demonstrating safety awareness in active environments Strong communication skills for public speaking engagements and team collaboration Familiarity with cash handling procedures and point-of-sale systems ensures smooth transactions Join us as an Arcade Host and become part of a lively team dedicated to creating joyful memories! Your energy will inspire guests to enjoy every moment while you deliver exceptional service in a fun-filled setting.

Pay:

$12.00 - $13.00 per hour Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Billings, MT 59102 (Preferred)

Work Location:

In person