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LB
Latitudes Bar & Grill
hostess/Host
Career Insights for Host / Hostess
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Scorecard
Based on North Carolina data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$28,001 / year median in North Carolina
+12% projected growth
Job Description
Job Overview We are seeking an energetic and welcoming Host/Hostess to join our vibrant hospitality team! In this pivotal role, you will be the first point of contact for our guests, creating a warm and inviting atmosphere that sets the tone for an exceptional dining experience. Your enthusiasm, organizational skills, and excellent communication will ensure smooth seating operations and guest satisfaction from the moment they arrive. This paid position offers a fantastic opportunity to develop your hospitality skills in a dynamic environment committed to guest delight and team collaboration. Duties Greet guests with a friendly and positive attitude, providing a memorable first impression Manage restaurant reservations efficiently using restaurant table management system. Coordinate seating arrangements to optimize table turnover and guest flow Answer incoming phone calls with professionalism, providing accurate information and taking reservations while practicing proper phone etiquette Maintain organized waiting lists and communicate wait times clearly to guests Support food service staff by ensuring timely seating and guest flow management Uphold food safety standards and cleanliness in the host/hostess station and waiting areas Requirements Prior experience as a host/hostess or in a customer service role within a restaurant or hospitality setting Strong communication skills, both verbal and written, with excellent phone etiquette Proficiency in restaurant reservation management system. Learn menu for "take out" phone orders Basic math skills for handling reservations, wait times, and guest counts accurately Demonstrated organizational skills to manage multiple tables and guest requests efficiently Knowledge of food safety practices and restaurant operations is advantageous Ability to remain energetic, approachable, and professional in a fast-paced environment Join us to be part of an enthusiastic team dedicated to delivering outstanding guest experiences! Your positive attitude and commitment will help create memorable moments for every guest while advancing your career in hospitality.