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Giorgios Hospitality Group

Host - Nikos

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Based on North Carolina data

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$28,001 / year median in North Carolina

+12% projected growth

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Job Description

Job Summary We are seeking an energetic and personable Host to join our vibrant dining team. As the welcoming face of the restaurant, you will create a positive first impression for guests by managing reservations, greeting visitors, and ensuring smooth seating arrangements. Your enthusiasm and organizational skills will help foster a warm, hospitable atmosphere where guests feel valued from the moment they arrive. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to an exceptional guest experience. Duties Manage restaurant reservation systems and coordinate seating arrangements efficiently using Opentable software Greet guests warmly upon arrival, providing friendly and professional customer service to set a positive tone for their dining experience. Answer phone calls promptly, professionally, and with excellent phone etiquette to handle reservation inquiries, waitlist updates, and general questions. Maintain organized guest lists and waiting lists, ensuring accurate record-keeping and timely seating of guests. Communicate effectively with the dining team regarding guest needs, special requests, or seating adjustments to optimize flow and guest satisfaction. Assist with guest relations by addressing concerns politely and escalating issues appropriately to management when necessary. Uphold food safety standards and ensure cleanliness in the host station area, supporting overall restaurant hygiene practices. Experience Previous experience as a host or hostess in a restaurant or food service environment is highly preferred. Familiarity with restaurant reservation management systems such as Aloha POS or Micros POS is advantageous. Strong customer service skills with the ability to communicate clearly and professionally via phone and in person. Demonstrated organizational skills to manage reservations, waitlists, and guest flow efficiently. Basic math skills for handling reservations, wait times, and table counts accurately. Experience in food service or hospitality roles that emphasize guest relations and positive interactions is beneficial. Knowledge of food safety protocols and restaurant operations will support your success in this role. Join us as a Host - Nikos and be part of a lively team dedicated to delivering memorable dining experiences! Your enthusiasm, communication skills, and attention to detail will help create a welcoming environment where every guest feels appreciated from start to finish. This paid position offers valuable growth opportunities within the hospitality industry while ensuring every visitor leaves with a smile!
Pay:
$15.00 per hour Expected hours: 20.0 - 30.0 per week
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements