Expo/Host Front Street Brewery - 4.3 Wilmington, NC Job Details Part-time | Full-time $13 - $16 an hour 4 days ago Benefits Employee discount Flexible schedule Qualifications Customer communication Teamwork Customer service Attention to detail Organizational skills Restaurant experience Full Job Description We are looking for a customer-service oriented teammate to join our crew at Front Street Brewery. Position Summary The Expo is responsible for coordinating communication between the kitchen and front-of-house team to ensure food orders are prepared accurately, presented properly, and delivered to guests promptly. This role helps maintain smooth service flow, monitors order timing and quality, and ensures each dish meets our standards before leaving the kitchen. Key Responsibilities Coordinate food orders between kitchen staff, servers, hosts, and management. Review completed dishes for accuracy, presentation, portioning, and proper garnishing. Ensure orders are complete and match guest requests and special instructions. Prioritize and organize orders according to timing, table sequence, and service needs. Communicate clearly with cooks and servers regarding order status, modifications, and delays. Monitor ticket times and help maintain an efficient kitchen workflow. Ensure food is delivered to the correct table or pickup location. Identify and correct errors before food reaches the guest. Maintain cleanliness and organization of the expo area. Follow all food safety, sanitation, and restaurant operating procedures. Assist kitchen and front-of-house teams during busy service periods. Communicate guest concerns, allergies, and special requests to the appropriate team members. Support management with maintaining consistent service and quality standards. Qualifications Previous restaurant, food service, or hospitality experience preferred. Strong communication and organizational skills. Ability to work effectively in a fast-paced, high-pressure environment. Strong attention to detail and commitment to food quality. Ability to multitask and prioritize during busy service periods. Knowledge of food safety and sanitation practices. Ability to stand for extended periods and safely handle food and service items. Team-oriented attitude with a professional and positive approach. Preferred Skills Experience working as a food runner, server, line cook, or kitchen supervisor. Familiarity with Toast POS. Ability to memorize menu items, ingredients, and common food allergies. Ability to remain calm and organized during high-volume service.

Pay:

$13.00 - $16.00 per hour

Benefits:

Employee discount Flexible schedule

Physical Setting:

Casual dining restaurant

Work Location:

In person